How this exercise works
Choose the response that best supports the patient therapeutically — open-ended, nonjudgmental, and within LPN scope. Avoid giving false reassurance or taking over.
Fundamental concept
Responses that validate feelings, encourage expression, and maintain boundaries without false reassurance or nurse-centered advice.
Read: Therapeutic Communication Techniques →Scenario
A patient shouts, "I've been waiting four hours! Nobody cares about me in this place!"
A patient shouts, "I've been waiting four hours! Nobody cares about me in this place!"
What is the best initial response?