SalusPrep

Practical Nurse NCLEX®

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Communication

Therapeutic Communication

Long ED wait · L1

How this exercise works

Choose the response that best supports the patient therapeutically — open-ended, nonjudgmental, and within LPN scope. Avoid giving false reassurance or taking over.

Fundamental concept

Responses that validate feelings, encourage expression, and maintain boundaries without false reassurance or nurse-centered advice.

Read: Therapeutic Communication Techniques →

Scenario

A patient shouts, "I've been waiting four hours! Nobody cares about me in this place!"

A patient shouts, "I've been waiting four hours! Nobody cares about me in this place!"

What is the best initial response?